2FA methods supported by Telstra
Adding two-factor authentication is one of the most effective ways to protect your Telstra account. With TOTP support, you can generate Telstra verification codes directly in the Authenticator App.
SMS
Telstra can send a one-time verification code to your phone via text message.
Telstra can deliver a one-time verification code to your email address.
Proprietary app
Telstra offers its own companion app for approving sign-ins.
Telstra 2FA — Frequently asked questions
Does Telstra support an authenticator app?
Yes. Telstra supports time-based one-time passwords (TOTP), so you can add it to the Authenticator App and generate verification codes right on your device.
Which two-factor authentication methods does Telstra support?
Telstra currently supports: SMS, Email, Proprietary app.
Is it free to generate Telstra codes with the Authenticator App?
Yes. The Authenticator App is free to download, and generating Telstra verification codes does not require an account or sign-up.
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