2FA methods supported by SmartSurvey
Adding two-factor authentication is one of the most effective ways to protect your SmartSurvey account. With TOTP support, you can generate SmartSurvey verification codes directly in the Authenticator App.
Authenticator app (TOTP)
SmartSurvey lets you use time-based one-time passwords, so you can generate verification codes in an authenticator app on your device — no network or SMS needed.
SMS
SmartSurvey can send a one-time verification code to your phone via text message.
SMS 2FA is only available for Enterprise users.
SmartSurvey 2FA — Frequently asked questions
Does SmartSurvey support an authenticator app?
Yes. SmartSurvey supports time-based one-time passwords (TOTP), so you can add it to the Authenticator App and generate verification codes right on your device.
Which two-factor authentication methods does SmartSurvey support?
SmartSurvey currently supports: Authenticator app (TOTP), SMS.
Is it free to generate SmartSurvey codes with the Authenticator App?
Yes. The Authenticator App is free to download, and generating SmartSurvey verification codes does not require an account or sign-up.
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