2FA methods supported by Cigna
Cigna offers the following two-factor authentication options to help protect your account.
SMS
Cigna can send a one-time verification code to your phone via text message.
Cigna can deliver a one-time verification code to your email address.
Cigna 2FA — Frequently asked questions
Does Cigna support an authenticator app?
No. Cigna does not currently offer TOTP-based codes, but it does support SMS, Email.
Which two-factor authentication methods does Cigna support?
Cigna currently supports: SMS, Email.
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