2FA methods supported by Docusign
Adding two-factor authentication is one of the most effective ways to protect your Docusign account. With TOTP support, you can generate Docusign verification codes directly in the Authenticator App.
SMS
Docusign can send a one-time verification code to your phone via text message.
Phone call
Docusign can call your phone and read out a verification code.
Docusign can deliver a one-time verification code to your email address.
Authenticator app (TOTP)
Docusign lets you use time-based one-time passwords, so you can generate verification codes in an authenticator app on your device — no network or SMS needed.
Docusign 2FA — Frequently asked questions
Does Docusign support an authenticator app?
Yes. Docusign supports time-based one-time passwords (TOTP), so you can add it to the Authenticator App and generate verification codes right on your device.
Which two-factor authentication methods does Docusign support?
Docusign currently supports: SMS, Phone call, Email, Authenticator app (TOTP).
Is it free to generate Docusign codes with the Authenticator App?
Yes. The Authenticator App is free to download, and generating Docusign verification codes does not require an account or sign-up.
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