2FA methods supported by Telstra
Telstra offers the following two-factor authentication options to help protect your account.
SMS
Telstra can send a one-time verification code to your phone via text message.
Telstra can deliver a one-time verification code to your email address.
Proprietary app
Telstra offers its own companion app for approving sign-ins.
Telstra 2FA — Frequently asked questions
Does Telstra support an authenticator app?
No. Telstra does not currently offer TOTP-based codes, but it does support SMS, Email, Proprietary app.
Which two-factor authentication methods does Telstra support?
Telstra currently supports: SMS, Email, Proprietary app.
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