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Two-Factor Authentication for

Salesforce

salesforce.com

2FA methods supported by Salesforce

Adding two-factor authentication is one of the most effective ways to protect your Salesforce account. With TOTP support, you can generate Salesforce verification codes directly in the Authenticator App.

SMS

Salesforce can send a one-time verification code to your phone via text message.

Email

Salesforce can deliver a one-time verification code to your email address.

Authenticator app (TOTP)

Salesforce lets you use time-based one-time passwords, so you can generate verification codes in an authenticator app on your device — no network or SMS needed.

Security key (U2F)

Salesforce works with hardware security keys using the U2F/FIDO standard.

Proprietary app

Salesforce offers its own companion app for approving sign-ins.

Salesforce 2FA — Frequently asked questions

Does Salesforce support an authenticator app?

Yes. Salesforce supports time-based one-time passwords (TOTP), so you can add it to the Authenticator App and generate verification codes right on your device.

Which two-factor authentication methods does Salesforce support?

Salesforce currently supports: SMS, Email, Authenticator app (TOTP), Security key (U2F), Proprietary app.

Is it free to generate Salesforce codes with the Authenticator App?

Yes. The Authenticator App is free to download, and generating Salesforce verification codes does not require an account or sign-up.

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