2FA methods supported by Freshworks
Adding two-factor authentication is one of the most effective ways to protect your Freshworks account. With TOTP support, you can generate Freshworks verification codes directly in the Authenticator App.
Authenticator app (TOTP)
Freshworks lets you use time-based one-time passwords, so you can generate verification codes in an authenticator app on your device — no network or SMS needed.
Freshworks 2FA — Frequently asked questions
Does Freshworks support an authenticator app?
Yes. Freshworks supports time-based one-time passwords (TOTP), so you can add it to the Authenticator App and generate verification codes right on your device.
Which two-factor authentication methods does Freshworks support?
Freshworks currently supports: Authenticator app (TOTP).
Is it free to generate Freshworks codes with the Authenticator App?
Yes. The Authenticator App is free to download, and generating Freshworks verification codes does not require an account or sign-up.
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