2FA methods supported by Customer.io
Adding two-factor authentication is one of the most effective ways to protect your Customer.io account. With TOTP support, you can generate Customer.io verification codes directly in the Authenticator App.
Authenticator app (TOTP)
Customer.io lets you use time-based one-time passwords, so you can generate verification codes in an authenticator app on your device — no network or SMS needed.
Customer.io 2FA — Frequently asked questions
Does Customer.io support an authenticator app?
Yes. Customer.io supports time-based one-time passwords (TOTP), so you can add it to the Authenticator App and generate verification codes right on your device.
Which two-factor authentication methods does Customer.io support?
Customer.io currently supports: Authenticator app (TOTP).
Is it free to generate Customer.io codes with the Authenticator App?
Yes. The Authenticator App is free to download, and generating Customer.io verification codes does not require an account or sign-up.
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