2FA methods supported by CIBC
CIBC offers the following two-factor authentication options to help protect your account.
Phone call
CIBC can call your phone and read out a verification code.
SMS
CIBC can send a one-time verification code to your phone via text message.
Proprietary app
CIBC offers its own companion app for approving sign-ins.
CIBC 2FA — Frequently asked questions
Does CIBC support an authenticator app?
No. CIBC does not currently offer TOTP-based codes, but it does support Phone call, SMS, Proprietary app.
Which two-factor authentication methods does CIBC support?
CIBC currently supports: Phone call, SMS, Proprietary app.
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